Schindeler Diamonds & Jewelry is an initiative of Stefan Bracke. We are responsible for the processing of personal data as shown in this privacy statement. We will process and use your data in a secure manner, fully in accordance with the General Data Protection Regulation. For any questions about your privacy, you can contact us at info@schindeler.eu.
Article 1 | Who are we?
‘Schindeler Diamonds & Jewelry’ is an initiative of Stefan Bracke.
Email address: info@schindeler.eu
KVK: 12345567
Article 2 | What data do we use?
Here is an overview of the data we process, why we need it, based on which legal basis, and how long we will retain this data.
We process your name, email address, address, and bank details that are necessary for optimal service delivery based on the agreement. Without this information, we cannot fulfill the agreement properly. For example, we cannot send the book if we do not have access to this data.
We will retain this data for 7 years (this is the statutory retention period of the Tax Authorities).
In the event that you have a complaint about our services, we will process your name, email, and the content of this complaint in order to come to the best possible solution for you. We use this data for optimal execution of the agreement. We will keep the data until this complaint has been handled.
To enable and optimize our website, we use analytics services. We have a commercial interest (legitimate interest) in using your browsing behavior on our website and related data to analyze our service and, if necessary, improve it (see article 6).
We will track your use of our website with Google Analytics and are bound by Google’s retention periods.
When you fill out the contact form on our website, we process, with your explicit consent, your name, email, phone number, and other data you wish to provide on the form. Data from completed contact forms will be kept until your question has been dealt with and resolved.
Article 3 | How do we obtain the data?
We obtain the mentioned data from you as a customer or website visitor because you provide this data to us when ordering our products.
Article 4 | What rights do you have regarding this data?
The General Data Protection Regulation has given you several rights regarding the personal data that we have processed on your behalf.
Access – You can request us at any time to access your data. To verify your identity, We may ask you to confirm your identity using the app “KopieID.”
Modification – You can submit a request if, based on the access, you want to have your data adjusted, corrected, supplemented, shielded, or deleted.
Objection – You can object to the processing of your data, based on the legitimate interest of Schindeler Diamonds & Jewelry.
Data transfer – If you wish to transfer your data to another provider, Schindeler Diamonds & Jewelry will provide your data in a structured and commonly used format that can be opened by common digital systems.
Automated processing – You may always let us know your standpoint regarding an automated decision by Schindeler Diamonds & Jewelry and have this decision reconsidered by a third party.
Withdrawal – If we have processed data based on your explicit consent, you have the right to withdraw this consent. However, this may have consequences for the services we can provide to you.
To exercise your rights, you can send a request to info@schindeler.eu. We will assess your request as soon as possible. If we are unable to comply with your request, we will inform you of the reasons for rejecting your request.
Article 5 | Who receives your data?
Schindeler Diamonds & Jewelry will not provide your data to third parties unless this is necessary for optimal business operations or required by a legal obligation. We will not resell your data.
Article 6 | Cookies
Cookies are small pieces of information that are sent to your browser when visiting the website and then stored on the hard disk in the memory of the device you use to visit our website. These cookies cannot damage your devices. Schindeler Diamonds & Jewelry uses functional and analytical cookies.
Functional cookies ensure that the website works well in all browsers and on all devices. These cookies do not store personal data.
Analytical cookies are used for Google Analytics.
We use this service to see how visitors use our website and which pages are popular. For this purpose, the IP addresses of website visitors are used. You can consult the privacy policy of Google and Google Analytics through this link.
Article 7 | Final provisions
Schindeler Diamonds & Jewelry reserve the right to adjust this privacy statement. If you have any questions about this statement or the way data is used, you can send an email to info@schindeler.eu. If you have a complaint about the way we handle your data, you can also let us know. Additionally, you can contact the Autoriteit Persoonsgegevens (Dutch Data Protection Authority) at https://schindelerdiamonds.nl/privacy-en-cookie-policy.